Everything your AI receptionist does for you
A receptionist that answers, understands, takes notes, delivers and gets better every week. Here is the full list, in plain language, for any business that answers the phone.
The call
Answers on the first ring, day and night
INCLUDEDNo call ever lands in voicemail, including nights, weekends and holidays.
Bilingual, never mixing languages
INCLUDEDOne French receptionist and one English receptionist. Every caller is served in their language from start to finish.
Live transfer to your line
BY PLANWhen a call needs to reach you or your team during the hours you choose, she transfers it. Otherwise, she takes over.
Several divisions, one reception
BY PLANA central greeting welcomes the caller and routes them to the expert agent for the right division, with its own vocabulary and rules.
Sales rep lines
BY PLANEvery rep or technician gets a business number. If they don't answer, the receptionist takes the call, knows who it was for and delivers the recap to them.
Keypad numbers accepted
INCLUDEDCallers can type their number on the keypad instead of saying it. Fewer errors, fewer repeats.
After the call
Text and email recap within seconds
INCLUDEDName, number, reason, urgency, availability. Missing fields are flagged, never invented.
AI-written summary
INCLUDEDThree or four sentences, in the caller's own words. You call back knowing exactly what it's about.
Urgency flagged, urgency levels
INCLUDEDUrgent calls come first, clearly marked, in the text message and on the dashboard.
Confirmation text to the customer
INCLUDEDThe caller receives their summary by text. If they correct a name or an address, your recap and your file update automatically.
Photos by text
INCLUDEDThe customer sends photos from their phone, no app needed. You have them before you call back.
Customer email captured
INCLUDEDThe receptionist invites the caller to text their email. It lands in the recap and in your system.
Text to missed calls
BY PLANA caller who hangs up before speaking still gets a text with your contact details and an invitation to call back or write.
60-second callback, speed to lead
COMING SOONA web form comes in, the receptionist calls the person back within the minute to qualify the request. While the customer is still at their screen.
Your team
The right rep, from the first callback
BY PLANBy territory, by division or by existing customer: the request is assigned to the right team member, with their recap.
Requested person, noted
INCLUDED"I want to speak with Catherine." The name or role requested shows up in the recap, and the receptionist never gives out a personal number.
Backup mode
INCLUDEDA switch on your control page. Storm day, internal emergency, on-call technician: you change how the receptionist behaves yourself, in one click.
Monthly report
INCLUDEDCalls received, missed calls avoided, requests by type, urgencies, response time. One page, once a month.
Customer recognition
COMING SOONA customer who called recently is recognized by their number. The receptionist picks the file up where it left off, without making them repeat everything.
Your tools
Dashboard
BY PLANEvery call, its status, its recap, what was sent and to whom. Search by name, number or any word in the conversation.
Recordings and transcripts, if you want them
BY PLANListen to any call again. Recording is a choice: some clients prefer none, and that is respected.
Integration with your tools
BY PLANYour requests go straight into your CRM or management software. If your tool has an API or a webhook, we connect to it. No double entry.
Client control page
INCLUDEDSimple access to what you need to change yourself: backup mode, contact details, messages.
Trust
Supervised by humans
INCLUDEDWe read real calls every week. Every improvement ships to all our lines at the same time, at no charge. Your receptionist is better today than on her first day.
Law 25 compliant
INCLUDEDRecording announcement when there is one, limited retention with automatic purge, no data sold or used to train models.
No app to install
INCLUDEDEverything arrives by text, by email or in your browser.
Up and running in days, without changing your number
INCLUDEDYou keep your number. We set up forwarding with you, test with real calls, then switch on.
Call and hear the difference.
Our demo line answers 24/7. Make a request like a real customer, then check your text messages.